Boost your email productivity with Tuta’s shared mailboxes

With individual and shared mailboxes businesses of any size can communicate not just private and securely, but also with convenience and ease. Shared mailboxes are available in all Tuta Mail plans for business and offer an easy way for multiple email users to answer emails from within one shared mailbox.

How shared mailboxes work in Tuta

When you create a Tuta Business plan, the admin of your organization has access to Admin Settings.

Under Admin Settings, the admin can create users (for each employee). Each user gets their own Tuta mailbox, and can be given access to different shared mailboxes. The email admin of an organization can also control the Global settings, Whitelabel, Subscriptions, and Payments.

Once you have created a Tuta business account and added your custom domain, you can begin with adding users.

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How to add a user in Tuta Mail

Before creating shared mailboxes, you will need to add users who each get their own mailbox to your business plan.

1. Go to Settings → User Management
2. Click on the ‘+’ to add a new user
3. Enter the user’s name, their email address, and select the domain
4. Create a password (which your employee can change) and click Ok
5. Review the booking summary and click Buy

Once you have added a user, you will see the newly created user account under User management in Admin settings. When you click on the user you can see their account details and give them access to different shared mailboxes.

How to create a shared mailbox

Once you’ve added your users, you can create different mailboxes which can be shared between users.

1. Go to Settings → Shared Mailboxes
2. Click on the ‘+’ to add a new mailbox
3. Enter the name of the shared mailbox, an email address, and select the domain
4. Click Ok
5. Review the booking summary and click Buy

Once you have created a sharable mailbox, you will see it under Shared mailboxes in Admin Settings. When you click on the shared mailbox you can manage its set up, for example grant access to users and create alias email addresses.

How to add users to a shared mailbox

You can grant many users access to share mailboxes.

1. In Shared Mailboxes click on the mailbox you want user to share
2. Under Group members click on the ‘+’
3. Select the user you want to give access to the mailbox
4. Click Ok

Under ‘Group members’ you will then see a list of the users that have shared access to the mailbox.

Tuta is built for business

Tuta, the company that builds Tuta Mail, Tuta Calendar, and Tuta Drive develops the most secure productivity tools already used by over 10,000 businesses around the world. Thanks to quantum-secure end-to-end encryption your business communications remain confidential and only accessible to you.

Tuta is made and hosted in Germany, making a digitally sovereign email provider that’s GDPR compliant with no dependence on non-European cloud providers.

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